Welcome to VsTank technical support. Our goal is to resolve your particular issue as efficiently as possible.
If you need technical support or have any question, you can reach us by one of the following means. When contacting us, please include the product you are referring to, its stock number and as much information about your question or issue as possible.
Technical support is for inside the U.S.A. and Canada only. Also, we are not able to respond to emails in languages other than English.
Email: Email us at firstname.lastname@example.org. Please try to include as much information as possible when asking your question. Also please be sure to list your full email address (ex: email@example.com) as well as at least one other means of daytime contact in your email.
Telephone: 217-398-0007. Available Monday-Friday, 8am-7pm U.S. Central Time.
FAX: 1-217-398-7721. Please be sure to include a daytime telephone number or return fax number so that we can contact you.
Regular mail: If you prefer, we can always respond with a regular mailed letter. Simply write to us, including a brief explanation of your problem or question
along with the product name you are referring to:
VsTank Product Support
3002 N. Apollo Drive, Suite #1
Champaign IL 61822
For warranty and non-warranty repair of your product, please first talk to the retailer where you purchased the product as they will be your quickest and best source of information and assistance. If they are unable to assist you, or refer you to us to handle the particular problem you are having, then please visit our repair center, Hobby Services.